FAQ

Common questions

Yes — we see patients by appointment only. You can book at any hour through our web booking form or our official LINE account.

We are sorry, but not on the day. Please book at least 24 hours ahead through the web form or our official LINE account.

Of course. Coming in for a consultation alone is very welcome, and there is no obligation to book anything.

Most treatments can be done the same day. Occasionally, depending on what the examination shows, we will ask you to come back.

It depends on the treatment. Have a look at our fees page, or just ask us.

Yes. The doctor listens to what is bothering you and puts together a plan for you specifically.

We send you the online form once your booking is confirmed. Filling it in beforehand means less waiting when you arrive.

Photo identification.

Cash, all major credit cards, and PayPay.

Yes, we can issue one.

Yes. The clinic is open to everyone.

Patients under 18 need a parent or guardian present, or written consent from one.

Not our own, no. There are pay car parks nearby.

A fee may apply for no-shows and last-minute cancellations. Our cancellation policy has the details.

In most cases several sessions are needed. How many depends on the colour, type of ink, depth, density and size of the tattoo.

This varies a great deal from person to person, so we cannot give a single number for everyone. We examine your tattoo at the consultation and explain what to expect.

Yes. PicoWay can use several wavelengths, so it can treat red, orange, blue, green and other colours as well as black. However, different inks and colours respond to the laser differently.

Yes. Coloured tattoos are charged at the standard price plus 10%.

No. Numbing cream is included in the treatment fee.

You may feel something like the snap of a rubber band, or a sensation of heat. We apply numbing cream before treating the area.

Yes. We treat small single-motif tattoos from the size of a ¥500 coin or smaller.

Yes. We also treat large tattoos covering the area of several business cards. Depending on the size, the area may be treated over several sessions.

Yes. If you would like to lighten only some lettering or part of a design rather than the whole tattoo, please talk to us.

Yes. Rather than complete removal, we can also treat a tattoo to lighten it before you have a new design done.

It depends on the condition of the treated area. We check your skin after treatment and advise you on bathing, exercise and so on for the day of treatment.

Yes, it might. Different inks respond differently to the laser depending on their type, depth, colour and amount, so some pigment may remain. Darkening or loss of pigment and scarring may also remain.

It may fade considerably after one session, but not all permanent makeup can be removed in a single session. The number of sessions needed depends on the type, depth and amount of pigment and how many times it was applied.

Yes. As well as both brows in full, we can remove one brow or just part of one.

Yes. We can also treat it to lighten your old design and make it easier to have new permanent makeup applied.

We check the condition of the pigment before deciding on treatment. PicoWay can switch between several wavelengths, including 532 nm.

Yes. For black and similar pigments we use wavelengths such as 1064 nm, according to the condition of the pigment.

Yes. Where several pigments have been mixed, some may respond first, making another colour more noticeable. Depending on its ingredients, pigment may also darken after laser treatment.

You can still talk to us even if you do not know. We check the current colour and the condition of your skin and explain the treatment.

The laser aims to lighten it gradually, but complete removal is not guaranteed. Some pigment may remain depending on its type and depth.

Many age spots (solar lentigines) can be expected to improve after one session, but depending on how dark or deep they are, further treatment may be needed.

It feels like the snap of a rubber band. Most people can have it without numbing cream.

Make-up is fine from the next day, avoiding the treated area. On the day, moisturise well and protect your skin from UV.

Treating melasma with Pico Spot can make it worse, so we examine your skin and suggest a suitable treatment.

Some people notice changes such as brighter skin after one session, but pico toning is a treatment that aims for gradual improvement over several sessions.

It is a treatment that is sometimes used for melasma. However, melasma can get worse with stimulation, so the doctor checks its condition and decides whether the treatment is suitable and how to apply it.

For a dark spot with a clear outline, Pico Spot may be more suitable than pico toning. We check the type of spot at the consultation and advise you.

You may feel a light prickling sensation, but most people can have it without numbing cream.

If your skin is fine, you can wear make-up straight after treatment. Please avoid rubbing hard.

The usual interval for pico toning is once every 2–4 weeks (about once a month). Sessions must be at least 2 weeks apart.

It does not work immediately. Generally you begin to notice the effect gradually after a few days, and it settles over about 1–2 weeks. How the effect appears varies from person to person.

Generally about 3–4 months. This varies with the area treated, the amount injected and the strength of the muscles.

A fine needle is used, so you will feel a small prick when injected. Sensitivity to pain varies, but the treatment is over quickly.

It depends on the areas and number of injection points, but the treatment itself takes about 5–15 minutes.

There is very little downtime. Redness, swelling, pain or bruising may occur at the injection sites, but most of this is temporary.

In general, yes. However, please avoid rubbing or pressing hard on the injection sites.

Showers are fine, but on the day of treatment please avoid anything that greatly increases blood flow, such as long baths, saunas, strenuous exercise or heavy drinking.

Depending on the area and amount injected, your expressions may feel less mobile. At the consultation we check how your muscles move and what you would like, and adjust the injection sites and amount accordingly.

We can treat many areas, including the forehead, frown lines, crow’s feet, the bridge of the nose and bunny lines, chin, corners of the mouth, gummy smile and jaw (masseter). It is also sometimes used for the shoulders, calves and excessive sweating.

Treatment can be repeated with an appropriate interval between sessions. We advise on the timing of your next session after checking the effect of the last one and the condition of your muscles.

The number of units depends on the area, the strength of the muscles and the result you would like. We suggest an amount at the consultation after checking how your muscles actually move, so you do not need to decide this yourself.

Yes. We can inject several areas according to your wishes and needs. Please tell us at the consultation which areas matter most to you.

We do not give botulinum toxin treatment to anyone who is pregnant or breastfeeding. If you are hoping to become pregnant, please also tell the doctor beforehand.

Redness, swelling, bruising, pain or headache may occur. Depending on the injection site, temporary difficulty making certain expressions, drooping of the eyelids or brows, or unevenness between sides may also occur. If you have any concerns about symptoms, please consult the doctor.

A treatment in which a hyaluronic acid product is injected into or under the skin to add volume or refine contours. It is injected according to your aims and the area, such as the under-eye area (tear trough fullness) or the lips.

The change in volume can be seen immediately after injection. However, swelling or puffiness may occur straight afterwards, so the final result is assessed once the swelling has settled.

It depends on the product, the area, the amount injected and your constitution. Hyaluronic acid is gradually absorbed by the body, so the effect is not permanent.

The amount depends on the area, its current condition and the result you would like. If you prefer a natural change, we can start with a small amount. The doctor checks your condition at the consultation and suggests an amount.

You may feel a small prick when injected and a sense of pressure during injection. The degree of pain varies from person to person.

Redness, swelling, puffiness, pain or bruising may occur at the injection sites. Most of this improves with time, but the symptoms and how long they last vary from person to person.

In general, yes, but please avoid rubbing or pressing hard on the injected areas. Depending on the needle marks and the condition of your skin, the doctor may give you separate advice.

On the day of treatment please avoid anything that greatly increases blood flow, such as long baths, saunas, strenuous exercise or heavy drinking. These can make swelling or bruising worse.

The result depends greatly on the amount and where it is injected. We check the balance of your whole face and your wishes, and adjust the amount and placement aiming for a natural result.

If necessary, hyaluronic acid products can be broken down with an enzyme called hyaluronidase. However, what can be done depends on the product and the condition, so an examination by the doctor is needed.

Depending on the areas and treatments, both may be possible on the same day. If you would like this, please ask at the consultation.

At our clinic we inject the under-eye area (tear trough fullness) and the lips. The suitable product and amount differ by area.

We do not give hyaluronic acid injections to anyone who is pregnant or breastfeeding. If there is any chance you may be pregnant, please tell the doctor beforehand.

Redness, swelling, puffiness, pain, bruising, unevenness between sides or lumps may occur. Very rarely, hyaluronic acid entering or compressing a blood vessel can disrupt blood flow. If you experience severe pain, a change in skin colour or any problem with your vision, contact a medical facility immediately.

Of course. Even if you are not sure where to have it or how many cc you need, we will make suggestions at the consultation after hearing your concerns and wishes.

Skin boosters are injections of hyaluronic acid and ingredients that condition the skin, placed finely into the skin, aiming to improve firmness, glow and hydration. The expected effects and characteristics differ depending on the product used.

Hyaluronic acid filler is mainly used to add volume or refine the contours of the face. Skin boosters, by contrast, aim to improve the texture, firmness and hydration of the skin itself.

They are recommended for people concerned about dry skin, lack of firmness or glow, uneven texture, fine lines and so on. The suitable treatment depends on your skin and the product used.

They may be used on the whole face, as well as the cheeks, around the eyes and mouth, and the neck. The suitable areas differ by product, so we advise you at the consultation.

It depends on the product, but after treatment you may gradually notice changes such as firmer, more hydrated skin. How the effect appears varies from person to person.

Some people notice a change after one session, but with some products, several sessions can make the effect easier to notice.

The recommended number of sessions and intervals depend on the product, the condition of your skin and your aims. We suggest a suitable treatment plan at the consultation.

It depends on the product, the amount injected, the condition of your skin and your constitution. We may suggest regular treatment to maintain the effect.

You may feel a small prick when injected and a sense of pressure during injection. The degree of pain varies from person to person.

Redness, swelling, puffiness, bruising or pain may occur at the injection sites. Depending on the product and injection method, small bumps may temporarily be visible where it was injected. These usually become less noticeable with time.

It depends on the product, injection method and area, but the bumps that form straight after injection gradually settle. If you have an important event coming up, we recommend allowing plenty of time before it.

It depends on the product and injection method. We check the needle marks and your skin and advise you after treatment.

On the day of treatment please avoid long baths, saunas, strenuous exercise and heavy drinking. Increased blood flow can make swelling or bruising worse.

Depending on the areas and treatments, this may be possible on the same day. If you would like to combine treatments, please ask at the consultation.

Unlike hyaluronic acid filler, skin boosters are not mainly intended to add a lot of volume. However, straight after treatment there may be temporary bumps or puffiness from the product.

Redness, swelling, pain, puffiness, bruising, itching, lumps or unevenness between sides may occur. Rarely, injection treatments can cause infection, allergic reactions or disrupted blood flow. If you experience severe pain, a change in skin colour or any other symptom that concerns you, please contact us immediately.

Each skin booster has different ingredients and characteristics. We check your wishes — such as “I want firmer skin”, “dryness bothers me” or “I want to improve fine lines” — and the condition of your skin, and suggest a suitable product.

You will feel a brief, sharp prick when the hole is made. Sensitivity to pain varies, but the procedure itself is over quickly.

You need to keep the first earrings in, without taking them out, for a period until the piercing hole has stabilised. The period depends on the area and its condition, so we explain this at the time of piercing.

For hygiene and safety reasons, we use the clinic’s designated first earrings for piercing.

Showers are fine. Please keep the area clean and avoid rubbing it hard.

Temporary redness, swelling or pain may occur. If you have severe swelling or pain, or discharge such as pus, please talk to us.

Depending on age, parental consent may be required for minors. Please check before booking.

Yes. You are welcome even if you do not speak Japanese. The doctor consults in English, so visitors from abroad are welcome to book.

Yes. Our treatment menu is available in English and Chinese, so you can check the fees and treatment details before booking.

You can read our treatment menu in Chinese, but examinations and consultations are held in English. We are unable to consult in Chinese — thank you for your understanding.

Yes. You can have treatment while travelling. However, some treatments involve downtime or require follow-up after treatment, so we take your return date and other plans into account when advising you.

We may ask you to show identification such as your passport to confirm your identity.

Cash, all major credit cards, and PayPay.

Depending on the card brand or issuer, some cards may not be accepted. If you plan to pay by card, please check beforehand.

It depends on the treatment. Some treatments can cause swelling or bruising afterwards, so if your return date is close, please be sure to tell us at the consultation.

Yes. You can book from abroad. Please choose the treatment you would like and make a booking.